Accessibility Statement

Accessibility Statement (WCAG 2.2 – Level AA)

This accessibility statement applies to https://alteya.co.uk/.

Legal Basis

Alteya Organics is committed to making its digital services accessible in accordance with Directive (EU) 2019/882 (European Accessibility Act) which is enforceable since 28 June 2025.

Compliance Status

This website is partially compliant with the WCAG 2.2 Level AA requirements. 

See ‘Non-accessible content’ below for more details.

Preparation of this Statement

This statement was prepared on: 19.11.2025
It is based on:
● An independent audit conducted by AIOPSGROUP, a valantic company
● Continuous AI-powered monitoring through QualiBooth, which enables real-time detection and resolution of accessibility issues.
Last reviewed: 08.12.2025

Non-Accessible Content

The following content does not fully meet WCAG 2.2 AA:
● Insufficient size of touch targets
Some interactive elements do not meet the minimum 24px target size or lack adequate spacing, making them difficult to activate, especially on touch devices.
● Insufficient color contrast
Certain elements fail to meet minimum contrast ratio requirements, reducing readability for users with visual impairments.
● Nested interactive controls
Some interactive components are placed inside other interactive elements, causing confusion and unpredictable behavior for assistive technologies.
● Scrollable regions without keyboard access
Some scrollable areas cannot be navigated via keyboard, limiting access for users who rely on keyboard interaction.
● Disabled zooming and scaling
Zooming or scaling is restricted or disabled, preventing users from enlarging content for better readability.
● Links without discernible text
Certain links lack clear visible or accessible text, making their purpose unclear to users and assistive technologies.

These issues are currently being addressed.

Feedback and Contact

If you discover accessibility issues or have feedback:
Email: orders@alteya.co.uk
Phone: +359(0) 877 91 55 02 (Mon–Fri, 8:00–16:30 UTC)
We strive to respond within 5 business days.

Enforcement Procedure

Starting 28 June 2025, if you do not receive a satisfactory response, you may contact the official enforcement body:

Equality and Human Rights Commission (EHRC)

Website: https://www.equalityhumanrights.com/
Phone: 0161 829 8100
Email: correspondence@equalityhumanrights.com

Date of Issue

Accessibility is an ongoing process. This statement was issued on 19.11.2025. 
It was last updated on 08.12.2025.